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HR Operations
HR Operations Specialist
Own employee onboarding and HR operations coordination for Malaysia-based APAC hires, keeping documents, handoffs, and employee communications accurate from kickoff through first-day readiness.
Role Snapshot
Hiring market
Malaysia
Coverage
APAC coverage
Type
Full-time
Workplace
Remote
Department
HR Operations
Hiring market
Malaysia
Operating coverage
APAC coverage
Posted
Jun 2, 2026
What you will own
- Coordinate end-to-end employee onboarding across APAC markets, from kickoff preparation to first-day readiness and post-onboarding follow-up.
- Host onboarding calls with employees and clients, explain required documentation, and make sure next steps are clear and completed on time.
- Collect, review, and organize employment documents, onboarding forms, employee data, and country-specific requirements with strong attention to confidentiality.
- Maintain HR operations knowledge base articles, onboarding checklists, templates, and internal SOPs so delivery teams work from one accurate source.
- Coordinate with payroll, compliance, finance, customer success, and local partners to resolve onboarding blockers before they affect the employee experience.
- Track onboarding progress, identify recurring operational gaps, and recommend process improvements that make APAC delivery more predictable.
What you will bring
- Experience in HR operations, employee onboarding, EOR operations, people operations, or a related coordination-heavy role.
- Strong ownership of details, deadlines, documentation, and follow-through across multiple active cases.
- Professional written and spoken English, with the ability to communicate clearly with employees, clients, and internal teams.
- Ability to work with local-language employee documents and market-specific onboarding requirements; each opening lists the required language for that hiring market.
- Comfort working with HR systems, spreadsheets, shared documentation, ticketing tools, and structured operational trackers.
- Ability to handle sensitive employee information with discretion and strong data discipline.
- Comfort working remotely while keeping APAC stakeholders informed across multiple active onboarding cases.
Market and language fit
- Based in Malaysia, with remote working hours that can support APAC onboarding operations.
- Professional written and spoken English is required for client, employee, and internal communication.
- Bahasa Malaysia fluency is required for local employee coordination, document follow-up, and market-specific operating details.
- Mandarin Chinese is a plus for cross-border APAC stakeholder support.
Helpful context
- Experience in EOR, global payroll, HR outsourcing, staffing, or international employment services.
- Knowledge of onboarding practices in Vietnam, Malaysia, Singapore, Thailand, or other APAC markets.
- Mandarin Chinese or another additional APAC language.
- Experience building SOPs, checklists, or internal enablement materials for operations teams.
Interview process
What to expect
1
Intro conversation with Talent
2
HR Operations interview
3
Practical onboarding coordination exercise
4
Final conversation with Operations leadership